Terms And Conditions
WELCOME TO THERAPEUTIC YOGA ILLAWARRA
By continuing to access the Therapeutic Yoga Illawarra studio or website you are agreeing to comply with, and be bound by, the following terms and conditions of use, which together with the privacy policy, govern Therapeutic Yoga Illawarra’s relationship with you in relation to the website and studio. The term ‘you’ refers to the user or viewer of our website/studio. We reserve the right to update, change or replace any part of these Terms and conditions at any time. It is your responsibility to periodically check our website for changes. If you disagree with any part of these terms and conditions, please do not use this website.
COPYRIGHT
Unless otherwise indicated, Therapeutic Yoga Illawarra owns all copyright of the material used in class and on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.
All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Therapeutic Yoga Illawarra. Except for viewing the content for your own personal non-commercial use, Therapeutic Yoga Illawarra does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.
STUDIO AND CLASS TERMS AND CONDITIONS
Please read through the terms and conditions on our website thoroughly before enrolling. When enrolling as a student of Therapeutic Yoga Illawarra, of 13 Soudan Street, Thirroul, NSW 2515 you agree to the terms and conditions as laid out on the Therapeutic Yoga Illawarra website www.therapeuticyogaillawarra.com.au.
- While we endeavour to deliver all our classes on time and as advertised, classes are subject to change or cancellation without notice. Therapeutic Yoga Illawarra is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.
- Teachers are subject to change without notice.
- Please arrive at least 5 minutes before class. Late entry is discouraged and entry cannot be guaranteed.
- Leaving class early without a medical reason is strongly discouraged.
- Therapeutic Yoga Illawarra is not responsible for the safekeeping of your belongings.
- Therapeutic Yoga Illawarra has the right to refuse entry/participation at any time.
- Bookings – whatever payment plan you are on – are to be made via our website, or in the studio in advance of the class. Payment must be made before starting class.
- You agree that you have been examined by a qualified medical practitioner within the past six months and have been found by such practitioner to be physically able to perform all yoga exercises.
- Classes at Therapeutic Yoga Illawarra may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.
- You will follow all instructions given to you by Therapeutic Yoga Illawarra Yoga teachers and you acknowledge that any failure to do so will be at your own risk and may cause injury.
- Therapeutic Yoga Illawarra is in no way liable for any injury, loss of property or death resulting from attending our studio.
- By booking into a class, you automatically agree to the above terms & conditions.
CANCELLATION POLICY
Our cancellation policy is in place to ensure everyone has a chance to attend. And we understand that things come up. Life happens.
- Class cancellations must be made direct to the teacher via phone or text. Not via email.
- Cancelling more than three (3) working hours before the class start time will not incur a fee/forfeit.
- Students using an Intro offer, monthly pre-payment, casual or class-pass who book into a class but fail to attend, or cancel with three or less working (8am-5pm) hours of notice before the class start time, will forfeit their class. i.e. cancelling after 5pm the night before a 9.30 am class will incur the forfeit.
- Students paying by the month can ‘shift’ one class within the month if they provided more than 3 hours notice e.g. if sick – do a make up class the following week.
- Cancellations via email or social media are not accepted.
- We understand the context of working in Covid and will do what we can to accomodate changes between classes and “make up” classes during the month.
PRICING
- All prices are correct at the time of online publication. Prices are subject to change without notice.
- We reserve the right to amend prices and printing errors.
- Prices may increase from time to time to reflect increases in cost and benefits.
- All purchases are final. Therapeutic Yoga Illawarra does not offer refunds, suspensions or extensions on class passes, services, workshops or products for change of mind, injury, illness, change of address or any other reason – other than one ‘make up’ class/month for those on monthly payments who give more than 3 hours notice.
- All passes and/or memberships are non-transferable.
- Therapeutic Yoga Illawarra reserves the right to pass on the cost of any additional bank fees which may incur from disputed or failed transactions regarding a students’ account.
WORKSHOPS/ RETREATS
- Therapeutic Yoga Illawarra does not offer refunds or credits on workshops /retreats for change of mind, injury, illness, change of address or any other reason. All purchases are final.
- If you cannot attend, you may transfer your workshop ticket into another person’s name by calling or emailing Therapeutic Yoga Illawarra at least twenty-four (24) hours before the start of the workshop.
- Payment needs to be made upon booking in order to confirm your spot.
- Please arrive at least 15 minutes before the scheduled start time of the workshop. We reserve the right to not permit late entry to workshops/retreats. Latecomers (unless notified to and agreed by the organiser) will be considered a no show and you will be charged.
- Any no show or absence at a booked workshop/retreat will result in the forfeit of that visit. If you do not attend a booked workshop, you will still be charged.
GIFT CARDS
- Gift cards can be used for yoga classes at Therapeutic Yoga Illawarra (excluding workshops).
- Gift cards are not redeemable for cash.
- Valid for 6 months from the date of first use.
- Gift cards are not transferable.
- Therapeutic Yoga Illawarra does not offer refunds, transfers, suspensions or extensions on Gift cards for change of mind, injury, illness, change of address or any other reason. All purchases are final.
- We accept no responsibility if a card is lost, stolen, destroyed, or used without your permission.
- Gift cards may be purchased at the studio.
CLASS PASSES
- Therapeutic Yoga Illawarra does not offer refunds, transfers, suspensions or extensions on class passes for change of mind, injury, illness, change of address or any other reason – other than one ‘make up’ class/month for those on monthly payments who give more than 3 hours notice.
- ‘Make up’ classes need to be taken within the same month.
- Passes cannot be shared.
- The class passes exclude attendance at workshops.
INTRO OFFER
- An Introductory offer may be made available from time to time.
- A Therapeutic Yoga Illawarra Intro offer is only available to new students.
- The pass will be activated from your first class booked and will be valid for the duration of your first calendar month.
- Classes included in your intro offer are non-transferable and non-suspendable.
- Students who have practiced at Therapeutic Yoga Illawarra previously are not eligible for this offer. This includes class pass students and those that have purchased a drop-in class or any other pass.
INTELLECTUAL PROPERTY RIGHTS
- The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a license to use those materials.
- All trademarks, brands and logos which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
LIMITATION OF LIABILITY
- To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and services again or payment of the costs of having those goods and/or services supplied again.
- We accept no liability for any loss whatsoever including consequential loss suffered by you arising from products and/or services we have supplied.
INDEMNITY
- By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.
- These terms and conditions are to be governed by and construed in accordance with the laws of NSW and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in NSW and you agree to submit to the jurisdiction of those Courts.
- If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary, the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.
JURISDICTION
- We undertake to take all due care with any information which you may provide to us when accessing our website and within the studio. Whilst personal records are kept securely, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk.
- Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our website.